In episode 11, we talked about Observing systems and in this episode, we explore using Reflective Observation as a way to help a system see the system. By using interviews and obse...
Feb 4th, 2020
12 - Accumulating Sorrow and Network Trauma
We, humans, are greatly influenced by the people around us. Our social networks affect our behavior and emotions. They can be a source of support buoying us up. But what happens wh...
Sep 13th, 2019
11 - Observing Systems
At any given time a lot goes on in systems. But how we observe systems makes a huge difference in the way we interact with them and ultimately in the value we can provide for clien...
Aug 13th, 2019
10 - Coaching Past Resistance
Another question we are asked a lot is “How do you get past resistance to change?” The answer might surprise you. The first thing to change is your own response and mindset. (What?...
Jul 13th, 2019
9 - Coaching Teams That Do Not Want To Be Coached
Update 2020-10-14: We have prepared a special and exclusive webinar on this subject. Read more about it and purchase tickets here. Episode description: People often ask us, “How d...
Jun 13th, 2019
8 - Entering Systems
As consultants we both enter new systems on a regular basis. But even if you are working in a company, any time you interact with a new group, you are entering that system, and you...
May 13th, 2019
7 - Asking Better Questions - Assumptions
Our third and final episode (for now) about asking better questions is finally out! In it we talk about the assumptions embedded in questions. We all make assumptions, based on our...
For the most part, we've learned how to ask questions from the way people have asked us questions, but also through observing and imitating our parents, teachers, and other people ...
Mar 13th, 2019
5 - Asking Better Questions - Intentions
The questions we ask determine the answers we get--obviously. Being aware of sort of answers your questions are likely to illicit (which we call intentions) increase your ability t...